ACCESSIBILITY STATEMENT

Accessibility Statement
Black Genesis is committed to making our website accessible and easy to use for everyone, including people with disabilities. We believe every customer deserves a smooth, welcoming shopping experience.
Our Commitment
We are working to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These are internationally recognized standards for making web content more accessible to people with visual, hearing, physical, cognitive and speech disabilities. Accessibility is ongoing work, and we keep reviewing and improving our site as we grow.
What We're Doing
To support accessibility, we work to:

• Add descriptive alt text to product images so screen readers can describe them

• Make it possible to navigate the site with a keyboard alone

• Use clear headings, labels and page structure so content is easy to follow

• Keep enough color contrast between text and backgrounds so text is easy to read

• Let text resize and zoom without breaking the page layout

• Label form fields and checkout steps clearly, with helpful error messages

• Avoid content that flashes or auto-plays in distracting ways

• Test our site with assistive technologies, such as screen readers, and on mobile devices

Compatibility
Our website is designed to work with current versions of major web browsers (Chrome, Safari, Firefox and Edge) and common assistive technologies, including screen readers and screen magnifiers. Older browsers or assistive technologies may not display every feature correctly.
Known Limitations
Despite our efforts, some parts of our website may not be fully accessible yet. For example:

• Third-party tools and content, such as payment processors, shipping trackers, embedded videos or social media feeds, are controlled by other companies and may not fully meet our accessibility standards.

• Older product images or content may be missing detailed descriptions while we update them.

We're actively working to find and fix these issues.
Need Help? We're Here for You
If you have trouble using any part of our website, or need information in a different format, please contact us. We're happy to help you:

• Find product information, sizing or details

• Place an order by email or phone

• Answer questions about shipping, pre-orders or our policies

Email: BlackGenesis307@gmail.com
Hours: Monday–Friday, 9 AM – 5 PM ET
When you contact us, please include the web page (URL) where you had trouble and a short description of the problem. We aim to respond within [2] business days.